Handle all your voice communication and improve Customer Experience using our scalable Cloud solution.
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With uses of AI connect more calls, no more agents wasted idle time with manual dialing, Predictive Dialer filters no answer, busy, voicemails and invalid phone numbers keeps your agents stay focused, reducing operational costs and increasing sales.
Round-the-clock support with IVR keep Inbound Callers Happy While Helping Agents with queue priority to distribute the incoming calls to available agents when others are busy. Reduce caller wait time and Live Call Monitoring.
Your prospects may miss your sales team outbound calls; with blended dialer they can call back your sales team without any long wait time. Your team never misses an Inbound call with smart call routing. Inbound, Outbound, & Blended Campaigns Deliver high-quality voice experiences through all interactions.
Make and receive calls using only your computer – no extra hardware, no extra expense
Barge, whisper, or monitor calls to manage call quality and agent performance.
Store an audio recording of your inbound and outbound calls for future reference. Enable privacy best practices while encouraging better transparency between team members and customers.
Put your business in autopilot using our native ACD software.
Predicts’ when the agent will become available again and starts dialing based on his/her average wrap-up time.
Determines the average number of calls the system needs to make on any given list in order to successfully connect to a client.
Automatically dials a number from a call list as soon as an agent becomes available to ensure clients don’t answer calls without an agent ready to pick them up.
Calls the agent first and when/if the agent is available, it forwards the call to the client. Each client is assigned to a specific agent.
Automatic detection of voice mails & distinction between human and robotic voice.
Allows incoming callers to access information via a voice response system of pre recorded messages without having to speak to an agent. For example, press 2 for support or press 1 for sales.
Real-time alerts, monitoring of daily performance, and standardized or custom reporting.
Our cloud disaster recovery relies on cloud technology to ensure that your dialer is always available. We can offer your firm data and telecommunications access in the case of a calamity, allowing you to continue doing business as usual. Our Cloud system keeps business downtime to a bare minimum.
Make and Receive call with our verified sip trunking with Interactive Voice Response (IVR). Take advantage of our global voice network of partnerships and connect with customers worldwide as Pay as you call costs.
Establish a virtual local presence with our virtual verified phone numbers and Toll-free Numbers with a localized caller ID. Let your customer recognize you as local company.
Get breakthrough results. Get started with no contracts, no setup cost and simple pricing.
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