Ever imagine how it would feel when your lead is just on the verge of getting convinced, and your call just got dropped? Well, it was just one of the cases that can cause you to lose a potential paying…
The holiday season is just around the corner, and you know what that means – it’s time to make some serious money! Whether it’s 4th July, Christmas, New Year, or any other festivity, people are in a buying mood during…
Solar sales calls are the heart and soul of a renewable energy business, especially when success depends entirely on connecting with qualified homeowners ready to make the switch to clean energy. Yes, there are still homeowners out there who are…
So, what do you prefer between warm transfer and cold transfer? Well, the answer is: A warm transfer is always a better approach because it lets your team members and the caller know what you’re about to do. However, with…
When was the last time you were happy with the performance of your sales? Well, if it was a long while ago, then we really feel you because almost every business on this earth faces ups and downs every now…
Just when you thought that after the pandemic of COVID-19, the hype for remote work may decrease! In reality, the growing preference for flexible work environments and remote jobs is increasing at record-breaking speed. In fact, according to a recent…
Getting customers to trust you on the very first phone call isn’t easy. But when you can solve their problems right away, something amazing happens. They become happy customers who tell their friends about you, and your team feels great…
The business world is changing fast, and so is the way companies handle their customer calls and sales! If you run a call center or work in one, you need to know what’s coming next. The year 2025 is bringing…
This week was incredible! We just got back from the biggest business summit in Bangladesh on June 21-22, 2025, and our minds are still buzzing with all the amazing things we learned. The BPO Summit brought together hundreds of smart…
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