Charles Parks, New Zealand
Tell us something about your business, Charles,
We are a startup telemarketing company and help businesses connect with potential clients through outreach campaigns.
1. When did your sales journey start with Klozer?
September 2023
2. How many agents are currently working at your organization?
5 agents, to be precise.
3. Which dialer were you using before?
We used to work with Callhub’s dialer solution.
4. Where did you hear about Klozer?
I found them through a Facebook post that was shared by a very close friend of mine.
5. How was the first set-up experience with Klozer?
It was cool overall. Liked their Cloud-based approach.
6. Has our software help your business in any way?
I’ll say yes!! We are working as a more organized team with the outbound calls. Credit goes to Klozer’s smart dialer!
7. Can you share some benefits you gained with Klozer?
Hey sure…Klozer’s real-time screen and ever-active support team have truly streamlined everything for us!!
8. When using our dialer solution, did you need any assistance operating it?
Yeah, during the first days, I probably reached out for assistance. However, their service is really cool and we didn’t get many instances of complaints.
9. How do you like our support service?
Yeah, their support team is one-of-a-kind.
10. Would you recommend us to anyone in the future? If so, please share a few words on how you describe our service.
Ah yeah, why not? Though I have used a couple of dialers since I keep experimenting. But I would say Klozer definitely has grabbed a shiny spot in my organization. This is because they provide what they say, and they don’t really brag about any of their features. Like their call recording feature is absolutely top-notch, which has genuinely helped us from buyer’s journey to the conversions.
