If you’re a small or mid-sized business relying on Avaya for your communication system, you’ve likely heard the unsettling news. Avaya is shutting down services for businesses with fewer than 200 seats.
For years, Avaya was a trusted name in business phone systems, but now, thousands of businesses are scrambling to find an Avaya alternative before they’re left without a reliable dialer or SIP provider.
The million-dollar question on everyone’s lips is: What are the best Avaya Competitors?
If you’re looking for a secure, future-proof, and cost-effective alternative, now is the time to switch to Klozer—the ideal cloud dialer solution for call centers, telemarketers, and businesses with auto-dialers. It is best for small business VoIP solutions.
Here’s the blog on why Avaya is shutting down its small business services, what it means to your business, and why Klozer is your top choice.
Don’t Be Afraid By Avaya’s Shutdown. Transition To Klozer’s Future-Proof Communications And Enjoy Bigger Reliability, Security, And Cost Savings. Switch To Klozer Today!
Why Is Avaya Closing Services for Small Businesses?
Avaya’s withdrawal from the SMB market is not new. In recent years, rising expenses, aging technology, and aggressive competition from newer cloud-based competitors have compelled Avaya to change its approach.
This is why and how Avaya is abandoning small businesses:
· Maintenance Cost: Avaya’s aging technology requires frequent software patches, which are time and expense-intensive.
· Threats of Cybersecurity: Legacy Avaya products do not have state-of-the-art VoIP security, exposing organizations to the vagaries of cyber attacks.
· Scalability Challenges: SMBs need scalable, cloud-based solutions that scale with the business—something Avaya’s legacy infrastructure cannot deliver.
· Ineffective Support: Faulty terrible customer support and long waiting times have left hundreds of customers stranded.
Companies have no choice but to move quickly and replace it with a compliant VoIP, dialer, and SIP solution before they experience the pain of downtime.
Why Avaya Customers Need to Switch—Today
Avaya is a reputable business communications company, but their exit leaves SMBs in a dilemma today:
· Service Disruptions – Companies that depend on Avaya’s SIP and dialer services now face uncertainty and potential communication disruption.
· Support Not Provided – With support not being offered to companies with fewer than 200 seats, troubleshooting, maintenance, and software updates will become more complex.
· Outdated Infrastructure – The overwhelming majority of Avaya customers are still on old, on-premises infrastructure with no new VoIP security and scalability.
· Higher Costs – Already, before the shutdown, Avaya users were already paying more for licenses and surprise maintenance costs. And now, without planned upgrades, the return on investment is significantly affected.
With all these troubles on their head, Avaya users need a future-proof solution—and Klozer is it.
What to Look for in an Avaya Competitor?
When looking for an Avaya competitor, consider the following:
· Cost-Efficiency: No surprise charges or outrageous maintenance fees.
· Scalability: An ever-expanding solution to match the expansion of your organization.
· Reliability: 99.99% uptime assured by secure cloud operation.
· Advanced Features: Predictive dialing, call analytics, and CRM integration.
· 24/7 Support: Customer support is at your fingertips when you need it.
That is where Klozer is the better Avaya alternative.
Call Us Today To Arrange A Free Consultation And Discover How Klozer Can Transform Your Business Communications. Join Klozer & Stay Ahead!
Why Klozer Is the Number 1 Alternative to Avaya
Klozer is not just a VoIP service provider—it’s a premium cloud contact center solution that aims to boost productivity, security, and efficiency for call centers, SMBs, and telemarketers. Here are the reasons why businesses are switching from Avaya to Klozer:
1. Cloud-Based Communication Solutions with Scalability
Unlike Avaya’s traditional on-premises solutions, Klozer offers cloud-hosted call center solutions that companies can effortlessly scale. Be it operating a small team or call center, Klozer technology adjusts to your requirements, thus providing smooth business operations.
· Predictive Dialer: Dials numerous numbers simultaneously with auto-dialing, minimizing idle agent time.
· Power Dialer: Dials the next number the moment an available agent is free to maximize call productivity.
· Blended Dialer: Flexible platform for inbound and outbound dialing.
· Web Calling & Virtual Cloud-Based System: Be present with remote personnel and hardware-less.
You have a flawless, cloud-first solution from Klozer that promises to eliminate costly hardware costs and maintenance.
2. Unmatched SIP Trunking & VoIP Features
Call and security quality is a top priority. The Best VoIP providers for business need to find out ways for your business to become successful. Klozer’s Verified SIP Trunking offers a high-quality voice solution that is secure so that businesses won’t be subject to call connections that have been hacked or security breaches.
· Crystal-clear voice jitter and latency-free
· End-to-end encryption for maximum security solution
· Global network uptime for companies with offices placed all around the globe at numerous different locations
· DNC (Do Not Call) Compliance to provide ethical outbound calling practices
With Klozer, businesses acquire a next-gen SIP provider bypassing security risks and connectivity problems of traditional solutions like Avaya.
3. Cost-Effective & Transparent Pricing
Avaya clients have traditionally been hit with surprise fees, a rise in licensing fees, and expensive maintenance plans. With Klozer, businesses obtain a cost-saving, transparent pricing model:
· No surprise fees or surprise charges
· Adjustable, flexible plans that fit SMB and enterprise needs
· Pricing that grows with your business
Instead of paying a small fortune for outdated services, join Klozer, the predictive dialer software, and get a low-cost, high-quality dialer and SIP provider.
4. Sustainable Uptime & Disaster Recovery
When Avaya finally abandons its services for SMBs, companies will be left with more opportunities for downtime—that is, lost revenue and angry customers.
Klozer offers 99.99% uptime via its Cloud Disaster Recovery System, sustaining your business even during system downtime or cyber-attacks. Its architecture is designed to scale for smooth call routing and auto-backup, reducing the likelihood of unexpected downtime.
Your businesses never get communication blackouts due to shutdowns by their service providers with Klozer.
5. Unbeatable 24/7 Customer Support
Among the biggest Avaya customer complaints has been poor customer support—too much waiting around, unhelpful answers, and no quick fixes.
Klozer is a customer service believer, offering 24/7 live support to help businesses get issues resolved as quickly as possible. Whatever you need assistance with:
· Fixing technical issues
· Integrating your email system or fixing technical issues
· Expanding your call center business
Our customer support is available to you anywhere, anytime, so you never have to be in the dark.
Avaya to Klozer Switch: How to Migrate
It’s easier to switch from Avaya to Klozer than you think! Just follow these simple steps:
1. Find Out Your Needs – Find out what features you require in your new system.
2. Choose a Plan – Choose the perfect Klozer plan for your business size.
3. Smooth Migration – Klozer’s team will transfer your phone system, data, and settings smoothly.
4. Onboarding & Training – Get your team up to speed with Klozer’s intuitive interface and master training.
5. Start Conversing – Experience a secure, high-performance cloud-based telephone system that saves money and boosts efficiency!
The Verdict: Klozer is the Best Avaya Competitor
Avaya’s withdrawal from the SMB market has left many companies looking for a trustworthy alternative—and Klozer is it.
By switching to Klozer, companies get:
✔ State-of-the-art cloud-based dialer and SIP solutions
✔ Enterprise-grade VoIP services with world-class security
✔ Affordable prices without hidden costs
✔ Bump-free communication with 99.99% uptime
✔ 24/7 expert support for hassle-free operation
Don’t Let Avaya Shutdown Impact Your Business Operations To A Standstill. Ready To Future-Proof Your Business? Book A FREE Demo With Klozer Today And Enjoy Seamless Business Communication!
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