No matter how strong an agent is, dialing manually for hours and hours can indeed lead to agent burnout. Okay, is it even possible for an agent to dial a thousand leads in a day manually? Surely not! That’s where…
Tag Smart Routing
Call center business owners always look for software to communicate better. Sometimes, they prioritize cost-effectiveness. Sometimes, they prioritize building a private communication system for their business. And that’s when the name IP PBX pops out proudly to mitigate your call…
You don’t really build a business. You build people, and then people build the business. And when it comes to developing a business like a call center, the importance of call-center software is endless. Outbound calls are crucial for your…
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