When you are running a business like a Call center or a BPO, having access to the right software is extremely crucial. That’s because if you aren’t using the best of the best software, then you are sure to lose…
Tag Data Analytics
For businesses that make sales calls or outbound calls, a predictive dialer is the one that they need the most. Yes, an effective yet cost-savvy predictive dialer helps you accelerate your lead-generation process. However, selecting a predictive dialer can be…
Sick of getting the neutral results for your contact center business? One of the probable reasons that your business isn’t improving is that you aren’t monitoring your call center’s day-to-day reports. Yes, analyzing those reports you get regularly plays a…
From being a very unpopular hustle to evolving into a greater business option, cloud call centers are one BIG example of revolutionary changes in recent years. We all have been there where we had to deal with the cranks of…
You said increased revenues; we hear improved customer experience. Yes, you read that right! One of the top business goals, and probably the toughest one, is to maintain a stable and positive customer experience (CX). If your business fails to…
Productivity at the end of the year is quite important in the fast-paced industry of call centers. During this crucial period, Klozer’s cloud-based call center software may help businesses become more productive by offering a simple and effective solution. By…
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