
Speaking of a call center, what’s that one thing that is common among all the call center business? It’s the continuous KPI monitoring. Every second, each and every KPI needs to be monitored on a regular basis when it’s a…
Speaking of a call center, what’s that one thing that is common among all the call center business? It’s the continuous KPI monitoring. Every second, each and every KPI needs to be monitored on a regular basis when it’s a…
Okay! Enough of it! Let’s just embrace the confusion once and for all. So, how on earth do you boost your sales with telemarketing software? What’s even a telemarketing Software? Is it even worth buying dialer software to hunt for…
Sick of getting the neutral results for your contact center business? One of the probable reasons that your business isn’t improving is that you aren’t monitoring your call center’s day-to-day reports. Yes, analyzing those reports you get regularly plays a…
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