The tools we use to communicate can make or break our success. Many companies keep using Skype just because they’re familiar. But this choice often costs them more than they realize. According to Tech Quintal, Skype lacks many advanced security…
Tag Cost Optimisation
Anxiety starts saying hello at the point when your customer service fails to satisfy your clients. And if it’s a small-scale inbound call center, then providing quality customer support and service is a necessity. For that, along with an exceptional…
Don’t expect the journey to be uncomplicated when you’re the owner of a business. And when it’s an outbound call center business, things are even more ruthless. This is because if your outbound dialing isn’t carried out well, your business…
Okay! Enough of it! Let’s just embrace the confusion once and for all. So, how on earth do you boost your sales with telemarketing software? What’s even a telemarketing Software? Is it even worth buying dialer software to hunt for…
Technological advancements are advancing at a record-breaking speed, while call center businesses are struggling to keep up with it. One such advanced technology is the interactive voice response or IVR. Just think about it when none of your agents are…
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