Are your BPO teams struggling to meet goals? Do you feel like your call center could be doing better? You’re not alone! Business Process Outsourcing (BPO) companies face many challenges. BPO teams face a lot of problems—but there are simple…
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Are you looking for a better way to make sales calls? Is your team using old tools that don’t help them succeed? It might be time to try Klozer! This advanced cold calling dialer can help your sales team work…
The tools we use to communicate can make or break our success. Many companies keep using Skype just because they’re familiar. But this choice often costs them more than they realize. According to Tech Quintal, Skype lacks many advanced security…
If you’re cold-calling in B2B sales, having the right tools to call prospects is super important. For years, many sales teams have used Skype for manual dialing to make calls. But now, Skype’s calling service has shut down in just…
Still hitting that frustrating 2% cold call conversion wall? Every call counts. Every minute matters. But watching your sales team struggle with outdated dialing systems isn’t just affecting your numbers – it’s holding back your potential. So where you will…
“You THUG, You MUGGER, just break the damn contract now!!” Yes, these are some of the lines That might pop up in a client’s brain when he goes for a long-term contract but ends up getting poor service right at…
The Step-by-Step Process to Build a Productive Contact Centre Team BPOs and call centers are often considered intense businesses. The ones who are always in a rush. However, it is equally important to ensure that the environment remains positive so…
Speaking of a call center, what’s that one thing that is common among all the call center business? It’s the continuous KPI monitoring. Every second, each and every KPI needs to be monitored on a regular basis when it’s a…
Ever had a feeling while standing outside a store thinking if you could get a FREE trial before you buy? Well, come on! Let’s be honest here! If it was always possible, most of us would wish the same, right? …
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