Tag Call Escalation

How to Handle Escalated Calls in Call Center

And who would deny that encountering sudden client issues is just an everyday story of a call center business? Not only call centers but almost every business has encountered instances of customer frustrations or escalations at some point. No matter…

Klozer.io
May 14, 2024

Testimonials

John Bolton Operation Head of Multinational Centre

Local phone number drastically increased our connect rate. High Quality Voice calls gives our prospect an impression of sitting next to each other

Kamran Akmal Operation Manager of 100 seater centre

Predictive dialer helping to making more calls without agent wait time between calls. 5 x Agents productivity and closing more deals

Jessica Gray CEO of 30+ seater centre

Blended Dialing increased our Inbound and Outbound Sales by 50%. Klozer helped to cut out 30-40% overall cost

Vikram Singh Owner of 20+ seater centre

Monitoring Feature help to barge and assist agents to help close more sales. Multiple Script function make agents more complaint. Operating Contact Centre from any location is easy now without losing control.

Juan dela Cruz CTO of Multinational Company

Klozer’s Support team is knowledgeable and available to assist with any questions. Highly recommend KLOZER any business with sales and support team. Inbuilt features of KLOZER helps us to be regulatory complaint.