Blog Training new callers takes forever. Most call centers spend 3-4 weeks getting someone ready to make their first real call. That’s a lot of time and money wasted. But here’s the good news: you can cut that training time by 70% Read More »
Blog Remote work is here to stay. But when your team is spread across different cities or even countries, staying connected can feel like a challenge. If you’re running a call centre, managing cold callers, or leading a marketing team, you need Read More »
The Step-by-Step Process to Build a Productive Contact Centre Team BPOs and call centers are often considered intense businesses. The ones who are always in a rush. However, it is equally important to ensure that the environment remains positive so… Klozer.ioJuly 5, 2024