Blog Training new callers takes forever. Most call centers spend 3-4 weeks getting someone ready to make their first real call. That’s a lot of time and money wasted. But here’s the good news: you can cut that training time by 70% Read More »
Blog Remote work is here to stay. But when your team is spread across different cities or even countries, staying connected can feel like a challenge. If you’re running a call centre, managing cold callers, or leading a marketing team, you need Read More »
From being a very unpopular hustle to evolving into a greater business option, cloud call centers are one BIG example of revolutionary changes in recent years. We all have been there where we had to deal with the cranks of… Klozer.ioApril 16, 2024