Learn why poor call center analytics hide conversion rates and revenue opportunities. Discover how to track the right KPIs and improve your telemarketing results. What’s Really Happening With Your Call Data? Your call center dashboard shows hundreds of calls logged,…
Your sales team is making calls right now. Some agents are crushing their numbers. Others are struggling to connect with anyone. But here’s the problem: you won’t know who’s doing what until the end of the day. By then, it’s…
Your sales team dials 200 numbers today. Only 20 people answered. Tomorrow they dial the same 200 numbers. This time, only 8 people picked up. By next week, that number drops to 3. What happened? Your phone numbers got burned.…
Building trust with customers used to take weeks. Sales reps would make dozens of calls. They slowly learned what each person liked. Some reps were natural relationship builders. Others struggled for years. Here’s what’s changing everything: AI is now helping…
It’s 10 AM and Sarah starts dialing. First number – no answer. Second number – voicemail. Third number – disconnected. By lunch, she’s made 50 calls and talked to only 2 people who weren’t interested. This happens every day in…
Your phone numbers are like your business cards. When they get a bad reputation, people stop answering your calls. This happens more than you think, and it can kill your sales before you even know there’s a problem. Every day,…
Picture this: It’s 3 PM on a busy Tuesday. Your sales team is making calls, but you have no idea how they’re doing. Are they hitting their targets? Which calls are working? You won’t know until 6 PM when the…
Managing a call centre feels like a never-ending race against time. Your agents work hard, but many calls lead nowhere. Busy signals, wrong numbers, and long waits between calls drain productivity. These call centre efficiency tips will help you turn…
Are you tired of copying phone numbers from Google Sheets and pasting them into your phone? Do you waste precious minutes switching between your spreadsheet and dialer throughout the day? Klozer.io has the solution that will revolutionize how your sales…
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