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Should You Pay for Unwanted Avaya Seats for Your Business?

Here’s the scene: You’ve been operating a smooth, thriving business, switching between customer calls on Avaya’s bulletproof platform. And then Avaya announces that it is no longer supporting SMBs with less than 200 seats. 

You’re locked in, with an expensive package and empty seats. 

What now? 

Do you need to pay for unwanted Avaya seats for your small or medium-sized business?

Yes, you need to!

Avaya, once one of the top business communications solutions, is firmly headed in the other direction. 

The organization has dropped its services to small and medium-sized businesses (SMBs) with 200 seats or fewer, a move that has left companies reminiscing about their call center software.

You need to pay additional dollars for Avaya services when you have fewer than 200 agents, but you have to purchase a big package. 

But you really don’t need to do that. You can use additional money for other features, and find a nicer, less expensive option of predictive dialer software.

It is your choice, but listen to why you do not have to take out a second home equity loan just to pay the unnecessary cost for an Avaya customer—and how Klozer can step in and save your business big time. Shift to a cost-effective, scalable, and flexible option such as Klozer, which charges you only for the seats utilized by you and you alone.

Make The Switch To Klozer Today And Only Pay For What You Use. Your Business, Your Terms, Your Bottom Line. Take The Change With Klozer’s Predictive Dialer Solutions!

The Big Problem: Avaya 200-Seat Requirement Is a Business Killer

Avaya, the name that goes hand in hand with reliable communication, recently discontinued services to firms with fewer than 200 seats. Big whoop.

Well, you’re an SMB, so the chances are there’s no way you have 200 seats. You might have 10, 20, or 50 agents. But with Avaya’s new push, you’re going to be forced to purchase a more pricey, bigger package just to still be able to continue using their service. Avaya stops service for SMBs who run call centers with fewer than 200 seats. You’ll be paying for 150+ seats you’ll never even receive. It’s like buying an entire office complex when all you need is a small conference room!

Ring a bell?

The not-so-sweet truth here is that the average SMB can lose up to 30% of its communications budget just from overpaying for idle Avaya seats. And that’s only the tip of the iceberg. The non-scalability aspect means you’re locked into what Avaya provides, and no room for expansion or trimming to meet the needs of your business.

Why Avaya Stops Service for SMBs

Avaya’s service termination for businesses with fewer than 200 seats is driven by its focus on enterprise-sized solutions. While this may be good for large corporations, SMBs are caught in the middle, working around it. This suggests that there is a serious problem:

·        Paying Too Much for Empty Seats: SMBs are required to buy extra, unused seats so that they meet Avaya’s standards.

·        Scalability Issues: Firms that try to expand incrementally are driven toward strict price structures.

·        Higher Operations Cost: Avaya’s business model discourages SMBs from being competitive in a price-sensitive environment.

The Hidden Costs of Paying Too Much for Avaya Seats

If you remain with Avaya’s service, here are some outrageous invoices awaiting you:

1. Your Wallet Gets Smacked

A normally sized small company with 50 agents will be paying for 150200 seats in Avaya’s new architecture, wasting thousands of dollars on seats they won’t use.

2. Frustrated Agents

Excessive complexity sows seeds of low morale. Your agents are investing in a system that does not facilitate your business, with nonutilized processes, lengthy waits, and angry customers.

3. Excessive Restriction on Customization

Avaya’s focus on large businesses leaves SMBs in the cold. Your business might need unusual circumstances, but Avaya doesn’t offer you much leeway for custom solutions for small sets. You can’t improve on what you can’t control.

Don’t Let Avaya’s New Policy Put You In The Red. Make The Switch To Klozer Today And Save A Whole Bunch Of Money On Your Communications Bill! Upgrade To Klozer Today!

Why Pay for Extra Seats? Choose Klozer Instead, Smarter, More Agile Avaya Alternative

Unlike Avaya, Klozer is based on a pay-per-seat business model where firms only pay for what they use. If Avaya isn’t the solution you’re searching for, you don’t need to spend an arm and a leg. Klozer is the perfect alternative to the SMB seeking inexpensive, elastic, and expandable VoIP solutions.

Here’s why Klozer is a safer Avaya alternative for SMBs:

1. Low Cost – Pay Only for What You Use

You don’t have to require a 200-seat minimum with Klozer. You can have 10, 50, or 150 agents, and only pay for what you use. This does away with wasted spending and lets you spend the money on the things that matter to you.

2. Adaptive Solutions for Small and Midsize Businesses

Klozer’s cloud solution is flexible and scalable. You may add or remove seats anytime as a growing startup or SMB, with no contractual obligations or extra charges.

3. Enterprise-Class Capabilities Without the Pricey Burdens

Klozer provides enterprise-class capabilities but at an affordable price tag, including:

·        Predictive Dialer & Power Dialer for effective call management

·        Call Analytics & Reporting to ensure optimal performance

·        Interactive script feature for enhancing customer experience

·        Cloud Call Recording for quality assurance

4. Simple Avaya Migration

Avaya migration to Klozer is easy and hassle-free. Our support team offers data migration, system configuration, and employee training to make the migration hassle-free.

Avaya vs. Klozer: The Smarter Choice for Small and Medium-sized Businesses

FeatureAvayaKlozer
Minimum Seat Requirement200+ seatsNo minimum
Flexible PricingExpensive, inflexible plansPay-per-seat pricing model
ScalabilityNot scalableScalable to capacity
Call Center FeaturesSimple features for SMBsAdvanced features are built-in
Cloud-BasedPartiallyEntirely cloud-based

Last Word: Don’t Pay More – Choose Klozer

If your company has fewer than 200 agents, Avaya is out of the question. Forget paying for empty chairs, switch to Klozer’s feature-packed, affordable, and flexible solution.

Klozer is the ideal solution for SMBs, providing flexibility, scalability, and all the features you require to run a world-class call center at a fraction of the price. Only pay for what your business consumes and grow without breaking the bank.

Ready To Cut Costs And Optimize Your Efficiency? Don’t Overpay! Make The Switch To Klozer Today And Start Taking Advantage Of A Call Center Solution Tailored To Your Business Needs.

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