Compliance

Marketing Morally

It is very important to marketing morally. Many rules must be followed depending on the type of contact and region of the recipient. Here are things that a marketer should remember

Time of Contact

Many regions have a specified time allotted to business and marketing calls, making marketing calls out of the specified window can lead to harsh penalties and legal action against the marketer.

DNC Lists

TCPA and FCC, ACMA or any in-country authority maintain a Do Not Call Registry of telephone numbers which do not want to receive marketing calls and updates. Failing to comply with them can mean a fine per violation and other legal action against you. As a marketer it is your responsibility to use DNC washed data at all times.

Opt-In

Consent is the key. It is highly recommended to only send out communications to the ones who have expressly give you their permission to contact them.

Opt-Out

Respect the personal space of the people who have opted out and make it simple for those who want to opt-out.

What is TCPA & FCC?

Telephone Consumer Protection Act (TCPA) and the Federal Communications Commission (FCC) are bodies and laws that regulate, mandate, and enforce regulations for telemarketing communications in the United States. (including Telemarketing calls, Auto-dialed calls, Pre-Recorded calls, Rich text messages)

Pledge to Compliant Marketing

We strive to make things easier for our users. Our services have features inbuilt in our services and products that make staying compliant very easy.

Custom Call Time

Define the regulated time, and LeadsRain’s smart system will ensure that calling happens only in the specified time by you.

Internal DNC List

As an additional function there is Internal DNC list which helps as secondary safety net.

Call Recording, Call Monitoring and Call Hijack

We offer options to monitor your call, record them or hijack and control calls made by the agent to actively look for breaks in compliance and track deviations.