Speaking of a call center, what’s that one thing that is common among all the call center business? It’s the continuous KPI monitoring. Every second, each and every KPI needs to be monitored on a regular basis when it’s a…
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When a company dreams of achieving the perfect sales target, the most important thing that they picture in their minds is the overall call center performance. And why not? The way you fall hard to grow your sales, you should…
No matter how much money you spend on your business or how much advanced technology you use, if you don’t know how to optimize all these, you won’t be able to get the full benefits of what you invested. Therefore,…
It takes guts to run a business and do all the cold calling. The sole motive for all these is to increase sales. But often, your sales report comes out as something that you never desired. Perhaps you start getting…
Don’t expect the journey to be uncomplicated when you’re the owner of a business. And when it’s an outbound call center business, things are even more ruthless. This is because if your outbound dialing isn’t carried out well, your business…
Each and every business runs with a set of rules and regulations. You just cannot escape them. The same goes for call centers as well. No one would ever go for a call center that doesn’t respect the standards set…
Ever had a feeling while standing outside a store thinking if you could get a FREE trial before you buy? Well, come on! Let’s be honest here! If it was always possible, most of us would wish the same, right? …
Be it the predictive dialer, power dialer, preview dialer, or progressive dialer, each of them can play a significant role in growing your financial service call center business. It is because the different types of dialers come with different benefits…
Lead generation is the heart and soul of an outbound call center. Because why not? Your potential leads whom you will be calling are the ones who can bring revenue to your business. They are the ones who have a…
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