Category Blog

Per-Second DID Auto-Rotation

What is DID Rotation, and Why Should You Care? Let’s face it—cold calling isn’t easy. You dial number after number, but no one picks up. Or worse, your calls get flagged as spam before they even reach your prospects. It’s…

per second DID rotation

Tired of your sales calls going straight to voicemail or being flagged as spam? Learn how DID rotation can boost call acceptance rates by up to 27.5%—with tips, stories, and a dash of humor. How DID Rotation Can Save Your…

per second DID rotation

Making sales calls is challenging. You dial the phone and nobody picks it up. Or your number can be marked as spam. Doesn’t that irritate you? Actually, the truth is that carriers are getting harder. Potential customers ignore unknown numbers…

Rapport Builder

As the digital world speeds up, the requirement to form significant customer relationships has emerged.  Rapport Builder is a tool that is transforming how organizations establish relationships with their target audience.  Whether an e-commerce brand or a customer support team,…

Rapport Builder

Well, talking to consumers might seem difficult if your call center agents lack the appropriate skills. However, it’s not as easy as it seems. Imagine this: You’re a salesperson making cold calls, just trying to have a casual chat and…

IVR

One rainy Monday morning, Priya, the owner of a growing online retail business, faced a wave of customer calls. Some were tracking orders, others needed help with returns and a few wanted product details. Her team was overwhelmed, and frustrated…

2-Way SMS

Every morning, Sarah, a busy salon owner, starts her day by overwhelming appointments, responding to customer queries, and sending reminders. One day, she missed a client because an appointment reminder didn’t get through on time. Frustrated, she started looking for…

Lead Management

Every week, Lisa, a sales manager at a fast-growing tech company, deals with the same frustrating issue. Her team invests hours reaching out to leads, only to discover many phone numbers are outdated, emails bounce back, or customer profiles are…

Cold-Calling

Cold calling has changed dramatically over the past few years. According to Market Splash’s latest research, 92% of people believe calls from unknown numbers are scams.  What used to work like clockwork now feels like pushing a boulder uphill. Your…

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