Saranya Chopra, United States
Tell us something about your business, Saranya!
Our business is the ultimate partner of your travel and tourism supremacies. Our expert consultants use smart dialer software to provide personalized travel planning trip discounts to our customers.
1. When did your sales journey start with Klozer?
July 2021
2. How many agents are currently working at your organization?
Well Our organization has got 120 talented agents under the roof.
3. Which dialer were you using before?
It was from a software provider called Genesys.
4. Where did you hear about Klozer?
Found Klozer via their blog post on LinkedIn
5. How was the first set-up experience with Klozer?
It has almost been about 3years working with Klozer, but the set-up memories are still afresh. All in all, it was fine with no extra charges for hardware and no extra pain.
6. Has our software help your business in any way?
100%. See, it’s the fact only that we are getting help, Klozer, that’s why we are continuing with them for 3 long years. More to come, I guess!
7. Can you share some benefits you gained with Klozer?
Their software really gives the agents full autonomy in using the dialer. So my agents can easily optimize the software, and that actually makes our cold-calling approach much better.
8. When using our dialer solution, did you need any assistance operating it?
Initially yes! Because not all of my agents are tech-savvy. So had to take their help to operate the dialer. Otherwise, it was all smooth.
9. How do you like our support service?
To be precise, they’re the heroes. They reply really fast, and their way of handling everything calmly impresses me.
10. Would you recommend us to anyone in the future? If so, please share a few words on how you describe our service.
Yep, 100%! Klozer definitely has surprised me with its amazing benefits and advanced features. We can smoothly log in as admins and as agents and the dialer, we’ve! Gosh! That cloud-based solution is superb, and my agents are truly satisfied with the performance!
