“You THUG, You MUGGER, just break the damn contract now!!”
Yes, these are some of the lines That might pop up in a client’s brain when he goes for a long-term contract but ends up getting poor service right at the beginning.
Long-term dialer contracts can indeed be a one-of-a-kind hassle for a client if the quality of your service provider does not match the standard. But why do dialer providers tie you into long-term contracts?
What’s the science behind it?
Is there even any advantage to a long-term dialer contract?
If so, what are they?
And what are the disadvantages of signing a long-term bond? Well, if you are still unaware of all the above questions, then we welcome you to today’s blog post. So keep your eyes glued to the post right till the end to know more!
Table of Contents
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Why Do Dialer Providers Tie You Into Long-Term Contracts?
To be very precise, dialer vendors tie customers into long-term bond papers so that they can spread the cost instead of asking for a huge upfront cost.
For example, if a call-center dialer provider requires a huge outlay cost for setting up the configuration or for the equipment, their first strategy is to convince clients to go for a long-term contract.
Once you agree to this, you can get the opportunity, and you will have the flexibility to pay the amount in small increments. That’s where they hide the huge outlay cost and spread it up throughout the long-term contract duration.
While some dialer providers still choose the honest approach and make the cost super transparent to the clients, there are still some other vendors who make a fool out of their clients by pressurizing them to go for the contract.
6 Reasons Why a Term Dialer Provider Contract Should Not Be Your Go-to
The following are some of the reasons that validate the point of not going for a long time on track:
1. Agreeing to the long-term contract means even if you get poor service, you won’t be able to stop their services.
2. Not signing up for the long-term contract means you still have the opportunity to voice the issues you are facing. You retain buyer power. For example, if you feel that the services do not match the commitments they made, then you can cancel their services without having to think about any contract.
3. If you want to stop vendor services, you are likely to pay a huge exit fee.
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4. You might be unaware of the charges that might be hidden inside the contract.
5. Also, when you are not committing to the long-term condition, your Dialer provider remains alert. They will keep striving hard so that they can retain quality services.
That’s because, in this case, they won’t be able to lock you in the cage of the contract, and you have the liberty to stop the services at any time.
6. Now, this one is for the dialer vendor. For example, suppose your company has already convinced a lead for a long-time bond paper.
However, as time passes, the number of agent IDs or other metrics can change. But, you would still need to pay a huge amount for the license even if all the functionalities from the client end are not active.
Your company starts losing flexibility and scalability. You get a higher chance of getting low-profit margins. That’s why dialer vendors should also say no to long-term contracts.
3 Positive Sides Of long term Dialer Contract:
Just like everything on this earth, long-term dialer contracts also have some positive sides. So, let’s head to the following:
1. With the long-term dialer contract, you eventually get a lower cost per user and sometimes a bit of discount on the call costs as well.
2. Once you are committed to the contract, you put your trust in the brand, and the business can also run for a longer time.
3. As for the customers, it saves you a lot of time, and you don’t need to research the other new vendors that show up in the market.
Hosted dialer to the rescue of the long-term contract!
A hosted dialer can just be your rescuer to minimize any scams you face with the long-term contract.
These are basically cloud-based dialers that can be operated online and don’t even require any fancy hardware charges or any extra hardware setup. One such example is the predictive dialer, which is able to make bulk amounts of outbound calls while saving you time as it can filter out answering machines.
Wrapping Up: Why do dialer providers tie you into long term contracts
Finally, we have reached the end of our today’s blog post on why dialer providers tie you into long-term contracts.
While some dialer providers can indeed make you fall into the trap with the contract, the top solution for it can be the cloud-based dialer. So the next time your vendor provider tries to convince you of such a contract, Don’t forget to take a look at our blog post!
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