B2B Sales Teams and BPOs (Business Process Outsourcing companies) need good manual dialing tools to do their cold calling. For years, many have used Skype to make their B2B outbound calls. It was simple and got the job done.  But…

For a long time, many sales teams have used Skype for Business or Skype Number to manually dial their B2B leads. It lets people dial phone numbers one by one, making it a simple tool for doing cold calls or…

Skype for Business is no longer available, and that’s a big change for many companies. If your call center still depends on it, now’s the perfect time to look into better options. This post will show you what smart call…

Here’s the scene: You’ve been operating a smooth, thriving business, switching between customer calls on Avaya’s bulletproof platform. And then Avaya announces that it is no longer supporting SMBs with less than 200 seats.  You’re locked in, with an expensive…

If you’re a small or mid-sized business relying on Avaya for your communication system, you’ve likely heard the unsettling news. Avaya is shutting down services for businesses with fewer than 200 seats. For years, Avaya was a trusted name in…

If you’re an Avaya customer of small or medium businesses relying on Avaya for your communications, it’s time to ask yourself: Are you truly safe? Although Avaya’s been a family name in business phone systems for generations, there are risks…

What you need to imagine in mind is this: You’re sitting at your desk, phone in hand, with a wonderful list of leads in front of you to call. You take a deep breath, dial the first number… and what!…