Running a call center is hard work. Every dollar and minute counts. Many call centers have been using 3CX for their phone systems, but they’re finding it costs too much and takes too much time to manage. This is why many are now switching to Klozer, a simpler and more affordable option.
The Problems with 3CX
- High Costs That Add Up
3CX might seem affordable at first, but the costs add up fast. You need to pay for:
- Base licenses for each user
- Extra features that don’t come standard
- Technical support packages
- Hardware to run the system
- IT experts to manage everything
A medium-sized call center can end up spending thousands of dollars each month just to keep their phone system running. This eats into profits and makes it harder to grow your business.
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- Too Complex to Manage
3CX wasn’t built specifically for call centers. It’s a general business phone system that has been stretched to fit call center needs. This means:
- Setting up new agents takes too long
- Making changes to call flows requires technical knowledge
- Reports are complicated and don’t show what managers really need
- Training new staff on the system takes days instead of hours
Call center managers report spending up to 15 hours per week just managing their 3CX system. That’s almost two full work days lost to phone system administration!
Features Comparison: 3CX vs. Klozer| Why Should You Make The Switch?
When you look at what each system offers, the differences become clear:
| Feature | 3CX | Klozer |
| Starting price | $225/year for Standard (3 users) | $Starts from 10/month per agent (any number of users) |
| Team size | Minimum purchase of 3+ users | Start with just 1 agent |
| Setup time | 3-5 days with IT help | Under 2 hours on your own with 24×7 Support |
| Technical skills needed | Advanced – need IT support | Basic – anyone can do it |
| Call recording | Limited in Standard plan | Always included |
| Real-time dashboards | Limited | Comprehensive |
| Mobile app | Restricted features in lower tiers | Fully web based |
| Customer support | Email tickets only for Standard | 24/7 live chat and phone |
| Contract length | Annual commitment | Month-to-month option |
| Training materials | Generic documentation | Custom onboarding for your team |
Why Klozer Is Different
- Built for Real Call Centers of Any Size
Klozer was created by people who actually worked in call centers. They built powerful call tracking solutions that actually solve real problems. The system is designed from the ground up to make call center work easier, not harder.
- Simple, clean interface that makes sense to call center staff
- Quick setup for new agents (minutes, not hours)
- Easy-to-understand reports that focus on sales and performance
- Built-in coaching tools to help improve agent skills
Klozer works perfectly whether you have 1 agent or 1,000 agents. You can start small and grow without changing systems or dealing with complicated upgrades.
- Costs That Make Sense
Klozer uses a straightforward pricing model that doesn’t hide fees or require expensive add-ons:
- One price per user that includes all features
- No separate hardware needed
- Free regular updates with new features
- Minimal IT support required
- Start with just 1 agent and add more as you grow
Most call centers save between 30-50% when they switch from 3CX to Klozer. One company with 50 agents saved over $45,000 in the first year alone.
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Making the Switch: Easier Than You Think
Many call centers worry that changing phone systems will be difficult and disrupt their business. Klozer makes the transition smooth with:
- Free migration assistance from 3CX
- Quick setup (usually less than a day)
- Simple training that agents can complete in under an hour
- No downtime during the switch
You can start with just one agent to test the system, then roll it out to your entire team when you’re ready. This step-by-step approach makes the change even easier.
The Bottom Line: Time and Money Saved
When you add up all the savings, switching from 3CX to Klozer gives call centers two important benefits:
- Lower direct costs (30-50% less per month)
- Saved time for managers and IT staff (8-15 hours per week)
These savings allow call centers to:
- Hire more agents
- Invest in better training
- Improve bonuses and incentives
- Focus on growing the business instead of managing phone systems
Is Klozer Right for Your Call Center?
Klozer works for call centers of all sizes:
- Solo agents just starting out
- Small teams of 2-5 agents
- Medium-sized centers with 10-50 agents
- Large operations with hundreds of agents
The system is fully cloud-based, so there’s no hardware to buy or maintain. Everything runs through a secure internet connection, and all calls are encrypted for privacy.
Wrapping Up: Why Call Centers Are Switching From 3CX To Klozer
3CX has been a popular choice for call centers for years, but its high costs and complex management requirements are causing many businesses to look for alternatives. Klozer offers a more affordable, easier-to-manage solution that was built specifically for call centers.
The switch to Klozer offers real cost savings opportunities that most call centers can’t ignore. With simpler administration and features designed for call center success, it’s no wonder that so many businesses are making the switch. The transition is easier than most managers expect, and the benefits start showing up immediately in both the budget and daily operations.
Don’t let your call center fall behind the competition because you’re stuck with expensive, outdated technology. The phone system should be a tool that makes your business more successful, not a burden that drains resources and creates headaches.
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