It takes guts to run a business and do all the cold calling.
The sole motive for all these is to increase sales.
But often, your sales report comes out as something that you never desired. Perhaps you start getting declined sales, too.
Then what’s the solution?
How do you take up the challenge and find a solution for it? Is there any suitable technique or tool that can help you improve your sales and reduce idle time? Well, yes, there is indeed one smart tool that can help your sales grow dramatically.
The predictive dialer for your sales team is the savior that your business should hop onto! Wanna know more about how it can benefit your business? Then get your cuppa of coffee and keep reading the blog post right till the end to know more!
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What Is A Predictive Dialer?
A predictive dialer is an automated outbound calling tool that can automatically dial a list of a number of leads, filtering out unproductive calls. It boosts the agent’s efficiency as it eliminates the hassle of manual dialing and helps you reach more leads.
How Does A Predictive Dialer Help You Dial Smarter?
Let’s head to the following benefits of the predictive dialer, which can significantly help your business grow in sales.
- With manual dialing, the waiting time between answered calls can be around 45 minutes. And if you get answering machines, auto tones, and busy signals, the time can get even longer. But with a predictive dialer, you cut the gap to just 3 seconds, which means you’ll be able to dial more leads, making more sales.
- Since the predictive dialer automatically dials the number, the wastage time of your sales representatives is reduced significantly. Because with manual dialing, your agents would have faced burnouts easily.
- A sales representative makes an average of 40 calls per day. Each of the calls takes you about a minute just to listen to the dial tone, which makes you lose a lot of time and sales productivity.
However, with the predictive dialer, your agents will only get connected when the dialer listens to a human hello. This is because it can effectively skip the unnecessary numbers and busy tones and only connect the agents to the answered ones.
- With the predictive dialer, you not only dial smarter but also get lower expenses with outbound calling.
- Most importantly, the smart, automated dialer helps you retain your motivation because you’ll never get connected to any answering machine calls.
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- Predictive dialers work on the basis of efficient call distribution. This means that your calls will be evenly distributed among all your agents, ensuring that none of your agents stay idle or get a huge load of work.
- You get more talk time since the ideal time of your agents is significantly reduced.
- They help you boost your lead reach rate as you can dial more numbers per hour.
- The integration of CRMs also enhances the benefits of the predictive dialer, as it helps you to track your customer interactions better.
Tips To Boost Sales With Predictive Dialer
Let’s head to some cool tips that can help you optimize the benefits of predictive dialer and your sales.
Set Clear Objectives For Your Call
Avoid fluffs and too much small talk that might overwhelm your leads.
You gotta understand that your leads lead a busy life, so you need to value their time. That’s why getting straight to the point is extremely crucial.
For this, you need to set the objectives of the calls clearly before you even start dialing. That’s because an unprepared call can cost you a lot!
I repeat, A LOT!
Be precise. Tell them how much time you’ll be taking for the call.
Be sure to not exceed it.
Also, if the leads tell you that they are busy at the time, respect it. And ask them when they’ll be free for the call.
Personalize, Personalize And Personalize!
We humans already have a tendency to get annoyed by sales calls or cold calls.
Then again, if your agents sound robotic and just keep reading a pre-set script while calling, the entire process deteriorates even more. That’s why personalizing your cold calls is a MUST!
Find out some solid questions that you can ask your prospects. Something to which they can relate to.
Call them with their names.
Use their company names in your conversation. Most importantly, tell them precisely about the solutions you have to the problems that your leads are facing. Only then you’ll be able to seal a deal.
Focus on Quality rather than Quantity
Okay, so tell me, would you go for 10 failed calls or 5 calls that actually left a positive impact on your leads?
The Wisers will definitely go for the second choice.
And that’s exactly how it should be! Your agents’ motto should never be making an infinite number of calls per hour.
Instead, they should focus more on increasing the quality of their conversations during the calls. It doesn’t matter if your agents aren’t making a bulk amount of calls. What truly matters is how they are shaping each call so that the prospects turn into paying clients.
Show Respect, And Don’t Make Haste
Respect – it in itself covers a broad aspect.
Complying with DNCs, calling your leads at their convenience time, and, most importantly, checking that your caller IDs do not show up as spam on popular portals like Truecaller or Reverse Australia all fall under showing respect towards your leads during the outbound dialing.
Also, your tone, behavior, and everything should be of utmost politeness so that your targeted prospects don’t get offended at any stage of the call.
Optimize Your Call Scripts
Okay, let’s forget to craft an entire script for a moment. But at least just craft a damn compelling opening statement!
That’s it.
Do you even know how impactful are those opening lines for you?
They can either break or make the deal. So, a beautifully crafted opening line is a must. And how do you get this?
Yes, again, for that, you just gotta focus on making a killer script, my friend. Ensure you’re using your words wisely. This is because it’ll help you retain your lead’s attention throughout the call. Only then you’ll start seeing a visible improvement in your sales.
Wrapping Up: The Predictive Dialer for Your Sales Team
So that was all of it from us today on the blog post- the predictive dialer for your sales team.
We hope you have developed a subtle idea of how the predictive dialer can truly develop your business and grow sales.
If our today’s content has benefited you with something new, don’t forget to share your thoughts in the comment below!
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