Sarita Nataraj, America
Tell us something about your business, Sarita!
I, Sarita, am the owner of a BPO startup. We specialize in delivering effortless customer support and innovative business solutions.
1. When did your sales journey start with Klozer?
February 2022
2. How many agents are currently working at your organization?
My company currently has 8 agents as we’re just a new startup.
3. Which dialer were you using before?
If I’m not wrong it was from a provider called Five9.
4. Where did you hear about Klozer?
I saw their newsletter and decided to check them out & give them a try!
5. How was the first set-up experience with Klozer?
To be very frank, we found it pretty easy!! We kept asking questions to their software experts but DAMN! They didn’t get annoyed even for a second and handled all our set-up queries very politely!
6. Has our software help your business in any way?
As a small business owner, I always wanted something which would match my budget yet it would provide me with the best quality. The software has indeed saved a LOT of our time, and now we can call more leads than before!
7. Can you share some benefits you gained with Klozer?
We are easily getting what we want whenever we want and Klozer ensures to prioritise our needs. I guess as a small business this is the kind of effort we need. And for me, that’s the biggest benefit we’re getting from Klozer!
8. When using our dialer solution, did you need any assistance operating it?
Not really. In fact I myself operated the entire thing smoothly right after I learned all the necessary settings from their support team.
9. How do you like our support service?
Definitely, they deserve a round of applause. Met a couple of helpful fellas there!
10. Would you recommend us to anyone in the future? If so, please share a few words on how you describe our service.
Yes, Klozer is definitely on my top list, and I’m going to make sure that I recommend it to a couple of my businessmates. What impresses me about Klozer is that their real-time monitoring is extremely effective. That really helped us to improve on what we are currently doing and instantly find out the gaps.
