To put it precisely, auto-dialers are software that can automatically dial a set of phone numbers while eliminating machine-answered calls.
With that, if you enforce some legitimate and good practices, it can increase your call connectivity or call connection rate.
BUT!! There are Anti-robo-call applications. This might be a name of great fear to businesses that do cold calling. They are responsible for decreasing connectivity. Most Americans use it to get rid of sales or spam calls.
These apps can notoriously block incoming calls that their algorithm finds suspicious. So, you need something to leverage auto-dialer software to boost the call connect rate!
But what is that?
How can we improve our call connectivity?
Well, no worries, as today’s blog post will help you solve the problem and answer all your queries. Without any for the delay, let’s jump in.
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What Is So Unique With Auto Dialers?
First things first, before we jump into the solution, we need to understand what an autodialer does and why it is beneficial for us to invest in it. To know that, let’s head to the following.
- This can import a list of contacts and automatically dial them simultaneously
- Fewer instances of getting any errors in the number as they are done by the dialer
- This can detect automated answering machines and can help agents avoid these calls
- They can intelligently route the calls to the relevant call center department
- They help agents leave pre-recorded voicemail
- Autodialers are even more suitable for many outbound calls
- They increase the productivity of your call center workflow
- Auto dialers also help you save a lot of time as they can automate many operations
How Does the Call Connection Rate Decrease?
Anti robo-call software is a third-party app that can block suspicious calls to protect mobile users. They do the blocking process depending on call recordings, user feedback data, and call data.
So, it is a no-brainer that your cold calls can get affected by these horrors, decreasing your call connect rate.
How Anti-Robo Call Applications Work And Impact Your Auto Dial Calls?
Before we head to the practices that can help you avoid decreased connectivity, it’s important for us to know how the software works.
Take a look at the steps below to know how these applications can flag you as a spammer:
- These apps analyze user feedback.
- They find out user data about which call extensions are getting blocked the most.
- Applications also work on the call statistics to block a number
- They analyze the pattern of current scams and malicious callers
- They analyze the phone numbers that have suspicious activity throughout the data
- These apps also take data from call recordings
- They also take online reviews of the users to identify the true scammers
- However, the threshold to identify and block scam calls varies from application to application.
Proactive Steps To Avoid Decreased Call Connection Rate
You can follow the steps below to avoid your sales calls being blocked or get low connectivity:
- Take a look at your essential call statistics. Ensure your auto dialer does not have a high sudden drop-off call response rate.
- Know about the threshold of the popular anti-Robo call applications. Make sure you don’t exceed the threshold on your call data.
- Ensure you have tailored your call scripts well. Do not sound like an over-stimulated salesman. Instead, provide a personalized interaction so that you get better feedback from the clients. Thus, you’ll minimize the possibility of being blocked.
- Improve your outreach strategies and only call the leads who qualify.
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- Do not try to call the leads who have a lower intent about buying your product, as this may increase your number’s spam score.
- For qualifying leads, you can also get help from Omni channel support and other communication mediums. This will also reduce the chances of getting flagged as a spammer.
- Use tools that can monitor your caller ID performance.
- Try to get a verified sign in your caller ID. You can also register your DIDs via analytics companies. Ensure your identity gets a reputation and you are shown as a legitimate caller.
- Ensure you aren’t saying anything malicious that might give you a fraudulent identity. Remember, poor feedback can cause you to be blocked by anti-robo-call apps.
- Adjust your call strategy with an authorized STIR/SHAKEN provider.
FAQs
How Do I Stop My Cold Calls From Being Flagged As Spam?
You can follow the prevention steps below to save your calls from getting flagged as spam:
- Ask your clients to save your number.
- Ensure you have registered your numbers with major carriers.
- Regularly check the spam score and status of your numbers.
- Use human-friendly scripts and good cold-calling practices.
Why Are My Calls Showing Up As Spam?
The following can cause your calls to show up as spam:
- Your outbound caller ID number is either invalid or not set properly
- Some users might have blocked or flagged your number in their carrier network database
- Your number of outbound calls per day, per number, is shockingly high
Wrapping Up: Leverage Auto Dialer Software to Boost Call Connect Rate
So there you have it all on the blog post-Leverage Auto Dialer Software to Boost Call Connect Rate.
As you have seen, some really unnoticed things can cause your auto dialer’s cold calls to get flagged as scammers.
While being cautious about a few practices can save you from being flagged.
But we hope that with our guidelines, you will be able to avoid the notorious effects and can increase your auto dialer’s call connection rate.
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