Get Services From Anywhere Around The World With Klozer’s Virtual Cloud-based System

In this modern era, on-site jobs are getting more competitive. In the same way, the demand for remote jobs is also increasing day by day. With Klozer, we assure you a virtual contact center that comes with the latest advancements and shatters the barriers of any geographical restrictions. We provide our agents with the ability to work within the convenience of their homes while providing top tire facilities to our customers even without having a physical workplace. Our virtual work setup not only aligns perfectly with the scalability and adaptability needs but also streamlines the operational workflow.

What Is The Concept Of Agents Anywhere?

The concept of agents anywhere means that Call Centre agents can operate or handle their operations without being in a virtual office.  they can manage the call center operations seamlessly from anywhere they are if they have a virtual Office with a stable internet connection.

How Klozer Ensures The Best Remote Work Experience For Employees?

With Klozer, we assure you your agents will reach out to you no matter if they are sitting at the other end of the world. Agents can remotely get access to the system features while assisting customers from anywhere. Check out the following cool benefits that we provide with our virtual call center setup!

Benefits Of The Agents Anywhere Concept

Close deals faster from anywhere

Klozer sets your call center business apart because we do not limit your workflow to a certain location. We ensure our agents serve all your technical issues no matter where they’re operating. You only need to have a stable internet connection to enjoy our best-ever services and boost your sales.

Facilitates workflow with convenience

Klozer offers a virtual agent system, meaning that you can get your targeted ROI without worrying about any physical hardware cost. Our most advanced predictive dialer significantly reduces manual dialing errors and idle times while saving time so that agents can build rapport even while staying in a remote position. You can absolutely improve agent productivity with automated dialing because our services come with intelligently designed internal tools. With that, tasks like setting appointments, building sales strategies, or reaching more potential customers get easier because, with the virtual system, you’ve everything within proximity.

Break the location barriers with effortless call management.

And it’s just a matter of a few clicks for our agents to reach out and help you because, at Klozer, we guarantee effortless call connection and routing. Agents can operate their work from anytime, anywhere, and serve live clients with minimum waiting time. Thus, we optimize call center operations for the global workforce, ultimately helping your business get improved conversion rates.

Make data-driven decisions at any time.

No matter if it’s about getting Insights into your call volume, average call duration, or optimizing agent allocation by finding the best performer from the KPIs, Klozer’s cloud-based system ensures it all. With this, you can improve customer satisfaction with the remote call center while adjusting sales techniques better.

Supports effective tools

Klozer assures you that you can increase sales with remote agents and a technical team that is always there 24/7/365. Our remote setup comes with the advanced Automatic Call Distribution (ACD) feature that ensures efficient call routing to the appropriate agent. From interactive IVRs to in-depth editable call performance reporting and the latest security tools, Klozer ensures you get everything within the virtual environment. We also closely monitor calls and train agents by using our enhanced call recording feature. 

Break The Barriers And Go Remote Today: Schedule Your 30-minute FREE Demo Call With Klozer Now!

FAQs

Yes, an agent can absolutely work from home. Many call centers have made flexible virtual environments to carry out the operations in a call center. They serve as a win-win situation for both employers and employees since they save the budget for a physical office while satisfying employees with greater flexibility.

An agent is essentially an employee in a call center who answers incoming calls and makes outgoing calls for your business. Agents who deal with both inbound and outbound calls are known as blended agents.

Agents from varying departments might have several responsibilities, such as support issues, account proceedings, or customer complaints.

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