Keeping track of your day-to-day inbound and outbound calls is extremely vital to understanding the performance of your sales calls. 

Klozer’s predictive dialer comes with an advanced call reporting feature that helps you to understand how many successful calls were made or how many calls were connected. Helping you to make data-driven improvements and decisions. Call center managers really need the call center data to assess their agents better. 

Analyzing these valuable reports and analytics will help you instantly spot the knowledge gaps of your agents and determine where they need more training. This will help you to elevate your business performance while helping the agent to enhance their productivity.