Progressive Dialer
It is similar to a predictive dialer but offers a short pause. The major difference between a progressive dialer and a predictive dialer is that a progressive dialer allows your agents to complete the call before moving to the next dialing. This dialer also speeds up the outbound cold-calling process. The software moves to the next number if it gets an unanswered call. They are specifically ideal for low-volume cold calling.
What Are The Key Benefits of Progressive Dialer?
- Minimizes the wait time between calls
- Improves agent efficiency
- Gives better conversion rates as you get more time here
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