It is similar to a predictive dialer but offers a short pause. The major difference between a progressive dialer and a predictive dialer is that a progressive dialer allows your agents to complete the call before moving to the next dialing. This dialer also speeds up the outbound cold-calling process. The software moves to the next number if it gets an unanswered call.  They are specifically ideal for low-volume cold calling.

What Are The Key Benefits of Progressive Dialer?

• Minimizes the wait time between calls
• Improves agent efficiency
• Gives better conversion rates as you get more time here