Klozer’s dialer solutions come with ACD technology that can distribute incoming calls to available agents with greater efficiency. 

This automated call routing system not only helps manage incoming calls but also routes them to the most suitable agents, depending on the call type, agent’s availability, and skills. ACD also lets you automatically filter out Inbound calls and distribute them evenly. None of your clients like waiting in queues. Klozer ensures that your clients don’t have to wait on hold for long and utilizes the automatic call distribution (ACD) feature. 

How Does Automatic Call Distribution Benefit Your Call Center Business?

• Distribute the calls efficiently to the available agents
• Ensures reduced hold time
• Helps you to respond faster
• Minimizes call abandonment rate and Customer frustration