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Answering Machine Detection (AMD)
Say Bye To Busy Tones With Klozer’s Answering Machine Detection Feature!
Much of your agent’s time and energy gets wasted answering automated calls or while getting busy tones. With Klozer’s innovative and latest Answering Machine Detection, we help you eliminate all those annoying robotic voicemails and auto tones. The feature enhances your efficiency as it only connects the productive calls from the leads to the agents.
What Is An Answering Machine Detection?
Answering Machine Detection (AMD) lets you find out the receiving side of an outgoing call that, whether it is received by an automated answer or a real customer. This, in turn, helps you retain workflow while saving time and preparing to tailor your calls. AMD can help you differentiate between human calls, answering machines, and fax machines.
The Benefits Of AMD
Maximized Talk Time
AMDs ensure 95% live prospect interaction, eliminating unproductive calls and saving 2–3 hours daily, boosting agent talk time.
Full Parameter Control
Klozer allows complete customization of AMD settings, such as detection timeout and speech thresholds, for tailored call experiences.
Time Savings
AMDs bypass voicemails and IVRs, cutting idle time and enhancing B2C campaign efficiency, especially in high-answering-machine scenarios.
Boosted Morale and Productivity
By reducing voicemail frustration and unanswered calls, AMDs improve agent motivation and overall productivity.
Better Customer Experience
AMDs free up agents' time for personalized calls and faster responses, elevating customer satisfacti
Lower Operational Costs
Automated voicemail detection reduces manual effort, saving time and resources while improving workflow.
Improved Call Flow
AMDs streamline live call routing for information-focused campaigns, optimizing call center operations.
How Klozer Ensures The Best Answering Machine Detection Services?
With high accuracy and faster recognition speech, AMDs ensure connecting calls to agents only when it finds that the call is picked up by a live lead. Wanna know why AMDs are the best call center voicemail detection software? Check out the following benefits that Klozer offers with its super-fast AMD technology!
Embrace The Game-Changing Technology AMD: Schedule Your FREE 30-Minute Demo Session With Klozer Today!
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