Razia Ismail

How Klozer is Driving BPO Success: A Winning Approach to Customer Excellence Delivering top-notch customer service is no longer just an option—it’s a must in today’s competitive business world. But maintaining high levels of customer satisfaction isn’t just about providing…

Prospecting and booking sales appointments are the foundation of an effective sales process. But let’s be honest—it’s not always easy. To secure appointments, you’ve got to be strategic, bold, and persistent. In short, you need to earn it. Closing deals…

With Klozer, the improvement of your business knows no bounds. Yes, you read that right!  Business growth is the goal, but with expansion comes new challenges.  The big question is: is your company ready to handle them?  No matter how…

Ring… ring… click. That sound you hear? It’s the sound of your auto-dialer that can improve your sales game! In 2024, while some businesses still cling to outdated methods, others are silently revolutionizing their communication strategies.  Remember when people had…

We at Klozer promise you to get services that know no bounds and no restrictions when it comes to DIDs, incoming lines, data listings, and campaigns. Klozer’s Advanced dialer system gives you limitless functionality for all your campaigns and a…

No matter if you have a small-scale call center or a whooping large one!  If you aren’t providing standard quality service, your business is sure to shut down.  To ensure that you consistently provide better customer service, you need to…

There are often times in our lives when certain things get out of our hands and give us a good run.  The same goes for a call center business as well.  One such thing that often annoys such businesses is…

To put it precisely, auto-dialers are software that can automatically dial a set of phone numbers while eliminating machine-answered calls.  With that, if you enforce some legitimate and good practices, it can increase your call connectivity or call connection rate.…

So, if you happen to be a service provider, no one can better understand than you what value a customer holds for your business. Who are we without our valuable customers?  Does your business even exist without customers?  Absolutely NOT,…