Safeguard Your Business With Klozer’s DNC Compliance!
Don’t make your call center operations go dull with the ordinary plans; instead, add some colors to them while keeping compliance with the Do Not Call DNC management feature. DNC management compliance comes with personalizations, which are offered by the market-leading solution VICIdial. Crafting a strategic DNC list can help you increase efficiency for your inbound calls in each of your individual campaigns.
What Is a DNC Management Functionality?
With the DNC management functionality, agents get a do-not-call list, which is basically a record of customer phone numbers who don’t want to be reached by telemarketers. The list often helps agents differentiate between potential clients and those who are not interested in the goods.
How Klozer Ensures The Best DNC Management Services?
Klozer uses the VICIdial solution, which allows you to configure your DNC settings according to your needs and campaigns. DNC management system not only ensures that you are saving time by not reaching out to non-interested clients but also helps you abide by the regulations of the industry. Check out the following cool benefits that you will be getting with the DNC list.
Benefits Of DNC Management Functionalities
1. Customizable DNC for different campaigns
VICIdial allows you to construct a shared and distinct DNC list. This, in turn, makes each of your campaign operations smoother because, in this case, you have an accurate list of prospects who are interested in your products and who are not interested in your products. This will minimize the time needed to find the target audience for each of your campaigns, helping you learn more about the specific demands of your audience and thus increasing efficiency.
2. Supports centralized DNC list
With Klozer’s VICIdial DNC list, you can centralize the DNC list information across your entire system. You have the option to selectively activate the DNC preferences to understand the specific demands of each campaign, or you can centralize the list globally throughout a campaign.
3. Supports inbound DNC
VICIdial not only provides a DNC preference feature for outbound calls but also facilitates it for Inbound calls. With it, organizations can easily identify caller IDs and filter out contact lists. This gives them the independence to either pick up a call or obstruct it from coming if it appears in the DNC list.
4. Integrated IVR
DNC helps clients to self-add them in the Do Not Call list when they are busy or reluctant to pick up a call. With Klozer’s advanced technology, users can use this feature in a more convenient way by enabling the IVR. This, in turn, not only helps customers interact more with the IVR but also gives a confirmation that the client has added himself to the DNC list in sound condition.
5. Comes with integrated DNC features
VICIdial becomes seamlessly powerful as it ventures with the reputable provider of Federal DNC list services, dnc.com. This immensely helps the organizations and businesses that conduct their operations within the United States. VICIdial users not only get their correct DNC information but also get to experience the advanced integrated tools that come with dnc.com services. The power-packed collaboration of VICIdial and dnc.com helps users get services using the best industry practices while complying with industry regulations.
Stop Annoying Calls Forever With DNC! Book your FREE 30-minute DEMO Session With Klozer Today!
FAQs
If a client registers himself on the do-not-call list, they might miss out on valuable customer services and offers on their favorite products. However, customers can always turn off the DNC mode to get to know about the latest deals that the dialer companies are offering.
The following states the DNC regulations:-
Telemarketers are agents who must introduce themselves and which company they are representing.
With compliance with the regulations, agents can only reach out to customers at certain times. If they see a customer has registered for DNC mode, they shouldn’t call the person.
Agents must always abide by the rules and stay away from any thug practices.
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